General questions
The Loft Go! 7D EQ Step-Thru features an open-frame geometry for upright riding, while the Step-Over frame boasts a sporty diamond frame putting riders in a more active riding position. Both models utilize the Electra E-bike System with an integrated battery.
The Loft Go! 7D EQ weighs 46.3 lb or 21 kg.
The total weight limit is 300 lb/136 kg as determined by the bicycle, rider and cargo combined.
The Loft Go! 7D EQ comes with 700 x 40 mm city tread tires (Step-Thru) and 700 x 40 mm Kenda Piedmont tires (Step-Over). Electra strongly recommends adhering to the original tire size.
Yes, changing the tire size will affect the speed calculation and load capacity. The Loft Go! 7D EQ is designed to support a total bike capacity (including bike weight) of 300 lb/136 kg. Electra strongly recommends adhering to the original tire size.
The Loft Go! 7D EQ uses a T47 bottom bracket with an integrated torque and cadence sensor.
The Loft Go! 7D EQ comes with a 44T chainring. Electra strongly recommends using original equipment and specifications.
The rear hub spacing is 135 mm bolt-on type and front hub spacing is 100 mm bolt-on type. Electra strongly recommends using original equipment and specifications.
The Loft Go! 7D EQ has flat-mounted front and rear brakes with 160 mm rotors. Electra strongly recommends using original equipment and specifications.
Select touch-up paints are available on electrabike.com.
E-Bike System
The Loft Go! 7D EQ is a Class 1 e-bike with pedal-assist support up to 20 mph. Please reference local laws and regulations to understand where this e-bike can be ridden.
The battery range is up to 40 mi/64 km. Actual range will vary based on terrain, assist level, and total carrying capacity.
The motor power is 250 W nominal rating with an output of 40 Nm of torque.
This e-bike comes with a 2-amp charger and will charge to 50% in about 2 hours, and 100% in 4 hours from empty. The charger replacement (North America: SKU W5284218, Europe: SKU W5284217) can be ordered online or through an authorized Electra retailer.
Only charge the battery with the included charger type in a dry indoor area between the temperatures 32 to 104 °F (0 to 40 °C). Do not leave it unattended. When the battery is fully charged, disconnect the charger from the e-bike and wall socket.
No.
Yes, the Hyena Range Extender Battery (SKU 5271536) can be added to the Loft Go! 7D EQ Step-Over model and can be purchased from an authorized Electra retailer.
The Hyena Gen 2 In-Tube 250 Wh battery weighs approximately 3.5 lb/1.6 kg.
No, the integrated battery cannot be removed. To replace your battery, please visit an authorized Electra retailer.
The Loft Go! 7D EQ is compatible with the Trek Central app, available on the App Store and Google Play.
The e-system owner's manual can be found at this link and in the Service tab of the product page for the model you own.
See the manualYes. Software updates must be performed by an authorized Electra retailer.
It is best practice to bring your e-bike to an authorized Electra retailer once a year to check for e-system updates and for servicing.
There is a two-year warranty for the e-system. All warranty claims should be processed by an authorized Electra retailer.
Yes, the Loft Go! 7D EQ can be ridden with no battery charge.
Accessory Compatibility
Yes, the Loft Go! 7D EQ comes with ring lock mounts, a kickstand, extruded fenders, and front and rear lights. Both models are compatible with aftermarket fenders, lights, and front and rear MIK racks.
Yes, the Loft Go! 7D EQ comes with a front Herrmans headlight and a rear Spanninga LED light. Electra strongly recommends using the original equipment.
No. The maximum weight rating for Electra's MIK rear racks is 55 lb/25 kg. Child seat compatibility requires testing and labeling for a max weight rating of 60 lb/27 kg.
Yes. Make sure there is enough axle thread/nut engagement if using an axle-mounted hitch. When riding an e-bike with a trailer it is important to ride at slow, safer speeds. We encourage you to reference the trailer brand's FAQs for more information.
This e-bike can be carried with a car rack. It is recommended to use a rack that has a minimum carrying capacity of 46 lb/21 kg and does not secure over the top of the tires, as the fenders will interfere with its attachment.