Townie Go! 7D - Veelgestelde vragen

Wat zijn de belangrijkste uitrustingskenmerken van dit frame?

De Townie Go! 7D (EQ) frame is voorzien van onze Flat Foot Technology® en het Electra E-bike systeem met een geintegreerde batterij.

What is the weight of the e-bike?

Townie Go! 7D weighs 44-45 lb or 20-20.4 kg.
Townie Go! 7D EQ weighs 46 lb or 20.9 kg.

Wat is de gewichtslimiet van deze e-bike?

Deze fiets heeft een maximaal toegestaan totaalgewicht (gecombineerd gewicht van fiets, rijder en de bagage) van 136 kg.

What are the appropriate tire sizes with and without fenders?

The Townie Go! 7D (EQ) comes with 26 x 2.35" (Step-Thru) and 27.5 x 2.35" (Step-Over) balloon tires. The EQ version of both models comes equipped with fenders. Electra strongly recommends adhering to the original tire size.

Will changing tires affect the speed calculation or other parts of the e-system?

Yes, changing the tire size will affect the speed calculation and load capacity. The Townie Go! 7D (EQ) is designed to support a total bike capacity (including bike weight) of 300 lb/136 kg. Electra strongly recommends adhering to the original tire size.

What type of bottom bracket does it use?

The Townie Go! 7D (EQ) uses a T47 bottom bracket with an integrated torque and cadence sensor.

What is the maximum chainring size? Minimum?

The Townie Go! 7D (EQ) comes with a 42T chainring. Electra strongly recommends using original equipment and specifications.

Wat is de inbouwbreedte van de naaf? En welk type assen wordt gebruikt?

De inbouwbreedte van de achternaaf is 135 mm (type schroefas) en de voornaaf heeft een breedte van 100 mm (type QR). Electra raadt sterk aan om originele onderdelen en specificaties te gebruiken.

What is the rear brake mount? What is the max rotor size?

The Townie Go! 7D (EQ) has post-mounted front and rear brakes with 180 mm rotors. Electra strongly recommends using original equipment and specifications.

Zijn er lakstiften verkrijgbaar?

Er zijn diverse lakstiften verkrijgbaar op electrabike.com.

What class is this e-bike? Where can it be ridden?

The Townie Go! 7D (EQ) is a Class 1 e-bike with pedal-assist support up to 20 mph. Please reference local laws and regulations to understand where this e-bike can be ridden.

What is the range?

The battery range is up to 40 mi/64 km. Actual range will vary based on terrain, assist level, and total carrying capacity.

Wat zijn de outputwaarden van de motor?

Het nominale motorvermogen is 250 watt met een koppel van 40 Nm.

What type of charger does it come with and how long does it take to charge the battery?

This e-bike comes with a 2-amp charger and will charge to 50% in about 2 hours, and 100% in 4 hours from empty. The charger replacement (SKU W5284218) can be ordered online or through an authorized Electra retailer.

Meer informatie

Hoe moet je de accu op de juiste manier opladen?

Laad de accu alleen op met het meegeleverde type lader in een droge binnenruimte bij een temperatuur tussen de 0 en 40 °C. Laat de accu niet onbeheerd achter tijdens het laden. Als de accu volledig is volgeladen, koppel dan de lader los van de e-bike en trek de stekker uit het stopcontact.

Kan de accu worden geüpgraded naar een grotere capaciteit?

Nee.

Can a second battery be added to extend the bike's range?

Yes, the Hyena Range Extender Battery (SKU 5271536) can be added to Townie Go! 7D (EQ) and can be purchased from an authorized Electra retailer.

Meer informatie

How much does the battery weigh?

The Hyena Gen 2 In-Tube 250 Wh Battery battery weighs approximately 3.5 lb/1.6 kg.

Is the battery removable and can it be replaced?

No, the integrated battery cannot be removed. To replace your battery, please visit an authorized Electra retailer.

Which app is this e-bike compatible with?

The Townie Go! 7D (EQ) is compatible with the Trek Central app, available on the App Store and Google Play.

Waar kan ik de gebruikershandleiding voor het e-systeem vinden?

De gebruikershandleiding voor het e-systeem kun je vinden via deze link en op productpagina van jouw model fiets onder het tabblad ‘Service’.

Bekijk de handleiding

Is there a diagnostic tool for retailers?

Yes, the Hyena Dealer Portal is a diagnostic software that runs on your shop's computer.

Zijn software-updates nodig?

Jazeker! Software-updates moeten worden uitgevoerd door een erkende Electra-dealer.

How often should this e-bike be serviced?

It is best practice to bring your e-bike to an authorized Electra retailer once a year to check for e-system updates and for servicing.

Hoeveel garantie zit er op het e-systeem en waar kan ik een claim indienen?

Er zit twee jaar garantie op het e-systeem. Alle garantieclaims moeten worden afgehandeld door een erkende Electra-dealer.

Can this e-bike be ridden with a flat battery?

Yes, the Townie Go! 7D (EQ) can be ridden with no battery charge.

Does it have any accessory mounts?

Yes, the Townie Go! 7D (EQ) comes with ring lock mounts and a kickstand. The Townie Go! 7D EQ is also equipped with fenders and front and rear lights. Both models are compatible with aftermarket fenders, lights, and front and rear MIK racks.

Does it have wiring for lights? What lights are compatible?

Yes, the Townie Go! 7D is compatible with lights (SKU 5271111). Fenders (model number 35723) must be installed first.

What types of products are compatible with the included rack?

Any MIK products are compatible with the included rear rack on the Townie Go! 7D EQ. The Townie Go! 7D does not come equipped with a rack.

Is it compatible with child seats?

No. The maximum weight rating for the rear rack on the Townie Go! 7D EQ is 55 lb/25 kg. Child seat compatibility requires testing and labeling for a max weight rating of 60 lb/27 kg.

Is it compatible with trailers?

Yes, the Townie Go! 7D (EQ) is compatible with trailers.

Can this e-bike be carried with a car rack? What type?

This e-bike can be carried with a car rack. It is recommended to use a rack that has a minimum carrying capacity of 46 lb/21 kg and does not secure over the top of the tires, as the fenders will interfere with its attachment.