Trek/Bontrager/Electra/Diamant Limited Warranty
We've Got You Covered
We provide a warranty against defects in materials and workmanship for all original equipment and aftermarket products, as specified below.
First Things First
Contact an authorised retailer or distributor to initiate a warranty claim. Proof of purchase is required. Click here to find a retailer near you.
Frame sets (frame and rigid fork), main frame and full suspension swing arms for the lifetime of the original owner
Bontrager wheels with carbon rims
Parts and accessories
Rear suspension linkage components, including bearings, rocker link and accompanying hardware and components
Bontrager wheels with alloy rims
Paint and transfers
Subsequent owners (second or later) are entitled to a 3-year warranty from the date of purchase from the retailer on the Trek frame and Trek fork. This does not include items such as wheels, suspension forks, drive train components etc. Proof of original purchase is required.
This Warranty Does Not Cover
Normal wear and tear
Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
Damage or failure due to accident, misuse, abuse, or neglect
Labour charges for part replacement or changeover
Non-proprietary products (any other original part or component) covered by the original manufacturer’s warranty
Cosmetic scratches or non-structural blemishes on Bontrager carbon rims or wheels
This warranty applies to:
• All model year 2020 and newer bicycles
• Parts and accessories purchased after 1 August 2019.
Any products not specifically included above are omitted, but may be included in the 2012-2019 Trek Care Limited Warranty. Click here for details.
This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item at the manufacturer’s discretion. This warranty extends from the original date of purchase. Trek and Electra are not responsible for incidental or consequential damages unless prohibited by local laws. Claims made outside the country of original purchase may be subject to fees and additional restrictions. Warranty duration and detail may vary by country. The English version of the warranty shall prevail.
Trek Carbon Care
Sometimes accidents happen. We know how much you love your Trek bike, and understand the burden of having to replace a non-warranty damaged bike frame or part. That's why we provide the Trek Carbon Care Programme. This programme can be used to obtain a discount on a replacement frame or component in the case of non-warranty damage.
Contact your local authorised retailer or distributor to get started.