Listen360 - Your go-to Customer Experience Software!

Connect with customers beyond the sale

Improve customer service, build stronger relationships, and boost your business reputation with more reviews and recommendations. Listen360 is included with every Ascend subscription — so no extra cost!

How Listen360 helps your business

Grow strong relationships

Understand what your customers want to build loyalty and increase lifetime customer value.

Instant feedback

Receive immediate, actionable insights directly from consumers to enhance their customer experience.

Stand out online

Automatically share customer testimonials and reviews to your website and social media channels like Google and Yelp!, making it easier for new shoppers to find and trust your business.

Listen360 sends you real-time alerts about unhappy customers ("detractors") so you can respond quickly and turn their experience around. Daily summaries help you stay connected and proactive.

You don’t need a huge budget to make an impact. Listen360 leverages an instant customer feedback system to build your credibility online effortlessly.

Consistent star ratings and reviews enhance your online reputation and attract more customers. Listen360 makes sure your reviews meet the strict guidelines required by popular sites, ensuring more of your positive reviews get published.

Retail thrives on personal connections. Listen360 helps you maintain those connections well beyond the initial sale, keeping customers happy and your business thriving.

Get started in just a few easy steps

Activate.

Provide your business details by filling out the sign-up form below.

Update.

Once your account is activated, simply update your Ascend software to the latest version.

Engage.

Begin leveraging Listen360’s customer reviews to engage with recent customers.

Not on Ascend yet?

Request a demo and see why Ascend is trusted by retail businesses like yours.