Uh, wait…whoops. We mean, “We’re here for YOU.” When you reach out to Trek, you’ll always get a real person. Unless our Project One cows figure out the phones.
Your local bike shop is your local resource for all things cycling and Trek, Bontrager, and Electra products are only available at the very best ones. Use our Shop Finder tool to find your closest retailer.
The size bike you need depends on a few things but primarily the combination of your height and inseam will determine what size bike will fit you best. Our Size Finder can help you find the right bike for you.
Every shop manages their own trade-in or trade-up policies in a way that makes the most sense for them. If you have a bike to trade-in, the best thing to do is check with your local Trek retailer to see what options exist.
I have a question about a bike I own
Where is my bike’s serial number?
If you tip your bike upside down, there should be a serial number on the bottom of your bike on a silver or grey sticker. Serial numbers typically start with a “W”.
Can my serial number tell you what bike I have?
Only if the bike was registered after purchase.
Do you have touch-up paint?
We offer touch-up paint for many of our bicycle paint colors. Close paint matches can also be sourced through means like auto-body shops or even finger nail polish for minor touch ups.
You’re looking at the Canada / English Electra Bicycle website. Don’t worry. We’ve all taken a wrong turn before. View your country/region's Electra Bicycle website here.