We service and repair all makes and models
Enjoy 24-hour service turnaround on bikes of any brand.
See the detailsTrek Bicycle New Hartford | Trek Bicycle New Hartford
Ask us about
We’re your e-bike experts
Stop in for expert advice and free electric bike test rides.
See the e-bike buyer’s guideNew bike day delivery
Want your new bike delivered right to your doorstep? Just place your order, call us to schedule delivery, and we'll bring your dream ride to you.
Find out moreService pick up and drop off
Bike in need of a tune-up or repair? We'll lighten your load with our hassle-free pick up and drop off for service bikes.
Find out moreVisit us
- Store address
- 8411 Seneca Turnpike Crossroad Plaza Ste 109
- New Hartford, New York, 13413 United States
-
3159227013 -
Get directions
Store hours
| Sunday | Closed |
| Monday | Closed |
| Tuesday |
10:00 AM-6:00 PM |
| Wednesday |
10:00 AM-6:00 PM |
| Thursday |
10:00 AM-6:00 PM |
| Friday |
10:00 AM-6:00 PM |
| Saturday |
9:00 AM-5:00 PM |
-
3159227013 -
Get directions
Ride now, pay later
Trek Financing powered by Citizens Pay lets you buy what you need, when you need it. Spread your payments over time with convenient, stress-free plans starting at 0% APR.
Learn moreTrade-in, trade up
Trade in your old Trek bike with Red Barn Refresh and get in-store credit toward the purchase of a new one.
Learn more25% off nutrition products in-store
Stop by to save on your favorite snacks from Skratch Labs, Honey Stinger, and more.
Google reviews
We're here for you
Trek Bicycle New Hartford is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain bike, or electric to fit your riding style.
Surrounded by miles of quiet, two-laned country roads to explore, our team proudly serves New Hartford and nearby cities, like Frankfort, Herkimer, Rome, Syracuse, and Utica — to name a few. We're committed to supporting and promoting cycling in the area, which is why we’re involved with everything from evening group rides to major events like Real Riders Wear Pink and Ride for Missing Children.
Whatever your experience level and however you like to pedal, we welcome you to stop by the bike shop, meet the team, and see all we have to offer.
- — the Trek New Hartford team
Our service packages
Want to learn more about what a bike tune-up includes? Explore our different service packages below.
build
Level One:
The scrub down
$99.99
The scrub down
Recommended every 25+ hours of riding
-Align and adjust brakes
-Tune and adjust shifting
-Torque all fasteners
-Align and adjust brakes
-Tune and adjust shifting
-Torque all fasteners
build
Level Two:
The deep clean
$189.99
The deep clean
Recommended every 50+ hours of riding
-Includes all Level One services
-Deep clean drivetrain
-Lateral and vertical wheel true
-Inspect bottom bracket
-Clean and polish bike
-Includes all Level One services
-Deep clean drivetrain
-Lateral and vertical wheel true
-Inspect bottom bracket
-Clean and polish bike
build
Level Three:
The strip down
Starting at $449.99*
The strip down
Recommended every 100+ hours of riding
-Includes all Level One and Level Two services
-Disassemble and deep-clean all parts
-New cables, housing, and bearing systems*
-Advanced wheel true
-Replace front and rear suspension wipers, seals, and oil**
*Cost of replacement parts not included in package price.
**Pricing may vary for bikes with suspension. Stop in for an estimate.
-Includes all Level One and Level Two services
-Disassemble and deep-clean all parts
-New cables, housing, and bearing systems*
-Advanced wheel true
-Replace front and rear suspension wipers, seals, and oil**
*Cost of replacement parts not included in package price.
**Pricing may vary for bikes with suspension. Stop in for an estimate.
build
Traveling
somewhere?
$79.99
somewhere?
We can box your bike up and help send it where you need it to go.
Love it or we’ll take it back
If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.
Low price guarantee
Find a lower price on an identical product at a local authorized Trek retailer’s store or website? We’ll honor it! See store for details.
24-hour service for all makes and models
Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.
Your new favorite bike shop
From first time riders of every age to the seriously addicted, we’re here to help!